Anytime we reach out to SDL, they are there for our project needs, to lend an extra hand.  They started by meeting with us and asking us about what we were looking for and took the time to understand our processes and the culture of our company. We really like their style and type of communication and most importantly the expertise they bring to our company.  And the best thing I love, Karan is always accessible.  One text and we’re on the phone talking in minutes.